Postage
As an internet business, we realise that shipping costs can sometimes turn a bargain into a somewhat less attractive purchase. As such, we have tried to find a solution that works fairly for both you and us. We want you guys to be happy with the products you order and shipping charges incurred in getting your order delivered.
We have standard shipping charges set into our website and we’ve tried to make these as fair as possible. However, sometimes it just doesn’t seem to add up. If that happens just drop us a line and we’ll be happy to recalculate your freight cost on the time proven system of common sense. This way, you only pay for the shipping cost actually incurred.
Australian Volleyball Warehouse uses a combination of Australia Post and Couriers Please to handle its freight requirements. Please ensure someone will be at your shipping address during working hours to receive your order. Should your order be shipped via courier a signature will be required as proof of delivery.
Generally speaking small orders will be shipped via Australia Post and larger orders will be shipped via courier. Exact delivery times cannot be guaranteed due to variations in destination.
Australian capitol cities and suburbs, 2-3 days
Australian regional areas, 3-4 days
Australian remote locations, 5-7 days
International via Express Air, 5-10 days
International via Economy Air, 14-28 days
Express Post
Express post services are also available to Australian customers at extra cost.
Please select the express post option for your area at at checkout.
Customers please note for express orders to be received next day, orders must be places before 1pm. Orders placed after 1pm will not be guaranteed next day delivery*
Our freight selection options allow you to select express delivery for all orders under 3kg nation wide. If you're order is larger than 3kg and you'd like it sent express, please select the closest freight option at the check out and make a note on your order with your freight request so we can quote you.
*Some regional areas will fall outside the express post network. Please be aware if this applies to you.
International Deliveries
International orders are always sent via insured airmail with Australia Post. Customers may choose between Economy Air or Express Air after considering cost and time implications.
Exact delivery times cannot be guaranteed due to variations in destination but the following can be used as a rough guide.
New Zealand via Economy Air, 3-7 days
New Zealand via Express Air, 2-4 days
International via Express Air, 5-10 days
International via Economy Air, 14-28 days
Small orders under AUS$300 will incur the following charges per order.
New Zealand via Economy Air - AU$35.00 for a 3kg bag
New Zealand via Economy Air - AU$18.00 for a 500g bag
All international orders to a value over AUS$300 will require a shipping quote which must be authorised by the customer before the order is shipped.
Any customs, duty, tax and import charges incurred on international shipments are the responsibility of the buyer. Please ensure you are familiar with your local importation rules and charges to avoid any unexpected costs.
